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Privacy and Security

PRIVACY AND SECURITY

Thank you for visiting www.remycapillus.com ("Site"). We appreciate the opportunity to earn your business and are committed to protecting and safeguarding your privacy.

Remy Capillus is committed to protecting your privacy when you use our on-line, telephone or other services ("Services"). In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.

From time to time, we add or change functions, features or products to our Site. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Any questions regarding our Privacy Policy should be directed to contact us at privacy@remycapillus.com or alternatively see the section "Comments" below.

Security

Remy Capillus places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized personnel have access to user information. With regard to our Site, we use secure server software (SSL) through Authorize.net to encrypt financial information you input before it is sent to us and processed. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

What Information We Collect and How We Use It

You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number. When you order goods from our Site, we will need to know your credit/payment card number and expiration date. You are under no obligation to provide this information, but if you don't then we may not be able to provide you with certain services or personalize your experience and tailor our Services for you (for example, store your ordering preferences and shipping information to make future ordering quicker and easier).

Personally Identifiable Information refers to information that lets us know specifically who you are. In general, you can visit our Site without telling us who you are or revealing any Personally Identifiable Information.

Ordering

When you place an order for products listed on our Site, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transaction information). We use this information to deliver your order, process payment, and to communicate with you about the status of your order. Credit card information submitted with your order is used only for payment processing and is not retained on our Site. For shipping purposes, information will be shared with the respective carrier for delivery purposes.

With Whom is the Information Shared?

Except as disclosed in this Privacy Statement, Remy Capillus will not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect online unless we have your permission. Any Personally Identifiable Information you provide to Remy Capillus will be used for your purchases and retained in hard copy form of the original invoice as well as within Remy Capillus's database system, which generates our invoices.

Remy Capillus may disclose aggregate statistics about our sales and our Site visitors in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.

Remy Capillus may be required to provide Personally Identifiable Information in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Limited Warranty or to protect the rights, property, and safety of others and ourselves.

Non-personal Information

We may automatically collect non-personal information about you such as the type of Internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Web Sites with information relating to the number of users linking to our Web Sites from their sites. You cannot be identified from this information.

Use of Cookies

Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a Web Site if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user's computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.

We use cookies for the following reasons:

  • To identify who you are and to access your account information;
  • To estimate our audience size and patterns;
  • To ensure that you are not asked to register twice;
  • To control how often visitors see similar ads;
  • To track preferences and to improve and update our Site; and
  • To track the progress and number of entries in some of our promotions and contests.

Links To Other Web Sites

Links to third-party Web sites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Information about Products and Services It is very important to us that we provide you with the highest level of service.  In order to help us do this, from time to time we may send you details of our products and services that we think may be of interest to you.  If at any time you do not wish to receive these details, please e-mail us at communications@remycapillus.com

Changes To This Statement

Any updates or changes to the terms of this Privacy Statement will be posted here on our Site and the date of the newest version posted below. Please check back frequently, especially before you submit any Personally Identifiable Information at our Site, to see if this Privacy Statement has changed.

Your acceptance of these Privacy Statement terms

By using any of the sites within our web site network ("Web Sites"), you unconditionally agree to be bound by this Privacy Policy.

Questions?

Please e-mail any questions, concerns or comments you have about our Privacy Policy to privacy@remycapillus.com or write to us at:
Remy Capillus
2865 Eagle Road
Suite 394
Newtown, PA 18940-1546

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