Who is Remy Capillus
We are a family owned and run U.S. manufacturer of 100% ETHICALLY SOURCED human hair extensions based in Philadelphia. We utilize a manufacturing process that ensures both the quality and consistency of our extensions while providing customer service that is second to none. We currently offer two lines of extensions: our ProLine™ ultra premium pre-colored and styled line of wefted extensions / weaves made from 100% Indian Remy Hair and our RC PURE™ extensions / weaves made from only 100% soft virgin Remy Indian Human hair designed for professional use.
Whether you purchase our ProLine™ or RC PURE™ extensions, you can expect all RC extensions to provide:
100% Premium Quality Indian Remy Human Hair
All Remy Capillus™ products are made from 100% Indian Remy Human hair, with our RC PURE line being made from 100% pure silky soft Virgin Remy Indian Human Hair. Regardless of whether its Remy or Virgin Remy all hair is sourced from Indian Temples such as the Tirumala Venkateswara Temple (known for its ethical use of funds raised in its hair auction for the betterment of the surrounding community).
Micro-Weft™ Technology
Unlike the mass produced wefted extensions / weaves flooding the market today, our Micro-Weft technology allows us to offer shed free wefts providing an extremely strong weft that lies flat against the scalp for a more natural look and comfortable fit.
No Fake / Solicited User Reviews
Ever go online, find a bunch of youtube reviews of products made by a company, and they all seem to be so good? Or the site has a ton of reviews all that seem well thought out and exactly what you were looking to hear? Fact is, most customers, like you don't have time to do reviews and just want to enjoy the products they purchase. The problem is most companies receive this reviews by offering free product and/or other perks in return for the review. The people then feel somewhat "obligated to give a good review" or even worse, when they give a bad review, "its never shared with the public". As we other "unethical" practices we do not solicit reviews.
We are a smaller company that continues to grow each day by selling good products, and depend on the quality of our products and word of mouth to help us grow. That is why you will never see reviews on our site, because quite frankly, how would you know they are real? Instead we take a lot of time proving the public with a ton of information about us, answer questions when you ask them (even if they have nothing to do with our products) and earn your business the old fashion way, by providing you with premium quality products with unmatched customer service.
No Back Orders or Custom Orders
Unlike many companies, if we don't have it in stock, you won't find it on the website, this includes sizes. If we are sold out of 18" hair, the puldown menu selector for lengths will not show that as an option. We also don't offer custom ordering with longer wait times, if we don't have the item in stock, we won't take your money to inform you later that it won't be in for a few weeks. If a product cannot ship to you within 24hrs, it will not appear on our site, to do otherwise is unethical to us. Therefore, if you don't see a size you want, send us an email or call, and we will let you know EXACTLY when we expect the product in, and then notify you again when it has arrived to allow the opportunity to order it at that time if you are still interested.
Standard Setting Premium Customer Service
Unlike many of our competitors we believe the customer service we provide is as important as the quality of our hair extensions. We want our customers to not just view us as a manufacturer of the highest quality Human Hair extensions; we want our customers to view us as a reliable source of information and product support. Whether it is as simple as shipping product out when you order it (not days or weeks later) or as complicated as filling a rush order for a salon that has booked an unexpected event, we will be there to support our customers, no matter what size the order. No matter what your needs are, we promise to EXCEED all of your expectations.
Consistent Premium Quality
Remy Capillus™ uses an exhaustive multi-step inspection process through multiple facilities to ensure the quality and consistency of both our ProLine™ and RC PURE™ hair extensions; a quality that is evident from the first touch of our hair.
Flexibility
RC offers unsurpassed flexibility by offering two distinct lines of extensions providing the consumer (both professionals and non-professionals) with the freedom to choose which serves their needs best:
- Pro-Line™ Extensions / Weaves: An ultra premium line of pre-styled and colored wefted extensions / weaves. ProLine™ extensions are crafted from 100% cuticle Remy Human hair and are available in multiple colors and textures.
- RC PURE™ Extensions: An ultra premium wefted line of extensions designed for our most discerning clients. All RC PURE™ extensions are made from the best 100% Virgin Remy Indian Human hair, offering an unmatched full and NATRUAL look while providing that irresistible silky feel. All RC PURE™ extensions have been hand washed and manufactured without being exposed to ANY chemicals and is why RC PURE™ extensions are only offered in a natural color and texture.
4/4/12 - ProLine™ Changes
After many requests and feedback from our customers the popular ProLine™ will be undergoing some changes. It will now be made with the same hair as found in our the .....
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